Distance Learning Communication/Etiquette
"Netiquette", a condensation of the words "network" and "etiquette", is the term commonly used to refer to conventions adopted by Internet users on the web, mailing lists, public forums, and in live chat. By being aware of these conventions you can ensure that your interactions online stay positive, friendly, and informative.
Do's and Don'ts in an Distance Learning Course
1. All writing connected to courses should adhere to the standards of formal or business English. Please no swearing, slang, informal jargon, or emoticons. This course is an academic setting-- please behave appropriately, with professionalism. Leave the characters like smiley faces, and instant message abbreviations out. They may be interpreted as childish or too casual for the online education environment. Last, always say please and thank you.
3. Most faculty strive to be available for my online students as much as possible, and will strive for a 24 hours response time to both discussion board posts as well as email during the week. Use D2L to communicate with your professor on a timely basis and allow sufficient time for a response.
4. Be friendly, positive and self-reflective. When people cannot see you, and also do not know you, feelings can be hurt unless careful in how you express yourself. The old saying, think before you speak, is important here. Think before you write, and delay responding when you feel angry. Wait. Write it but don’t send it and come back to it. When you do, you may find that you no longer feel the same way because you have had time to reflect about the situation.
5. Use proper language and titles. Do not use slang or even profane words in an online education environment, even if they are words you consider, "not so bad," as they will sound offensive to the reader.
6. Do not use caps lock when writing. It will insinuate yelling.
7. Use effective communication. This takes practice and thoughtful writing. Try to speak and write clearly at all times. Again, reread before you respond. Define and restate your words when necessary. Correct a misunderstanding right away.
8. BE SURE to save documents or projects or submissions of any kind because you may need proof in case of a technology glitch.
Always remember….Do not do or say online what you would not do or say offline.