Faculty & Staff Resources | Horry Georgetown Technical College

Faculty & Staff Resources

Horry Georgetown Technical College

OIT Support Services for Faculty & Staff 

The OIT Help Desk Center offers various services for Faculty and Staff including hardware/software support, teleconferencing and much more.

Video, Web and Telephone Conferencing

OIT offers Video, Web and Telephone conferencing to Faculty and Staff that saves travel time and money!

           ***Note: After completing the Request Form. Please send as an attachment to helpdesk@hgtc.edu***
 

Microsoft O365 available for download

Faculty & Staff can download Microsoft Office 365 Free of charge while employed with the college.  Install on up to 5 compatible PCs and Macs. Please note: These installs are only to be used on your personal devices, any college owned device is covered under a different licensing structure.  You can also install Microsoft Office 365, with read-only access, on up to 5 tablets.

To get your Microsoft Office 365 for home use, follow these simple steps:
1. Visit http://login.microsoftonline.com

2. Sign in with your credentials
     
Faculty/Staff:  Faculty/Staff login credentials will be your HGTC email address and password.


Conway Campus: first.last@hgtc.edu
Grand Strand Campus:  first.last@hgtcgs.hgtc.edu
Georgetown Campus:  first.last@hgtcgt.hgtc.edu
All Adjuncts:  first.last@hgtc.edu


 3. On the download site, select your language and click install

Faculty & Staff Support & Training

Phones

  • Phone Overview
  • Voice Mail Options - changing passwords, setting out of office greetings, forwarding messages, accessing Voice Messages on and off campus
  • Conference call features -initiating conferences, joining a conference in progress
  • Phone functioning features -Park, Hold, Transfer, Call Forwarding, Corporate & Personal directories.

OIT Help Desk Center

  • Login - Accessing your Track-It account
  • Create - Creating Work Order requests
  • Checking - Checking the status of open Work Orders
  • Modifying - Modifying existing Work Order request
  • Review - Review your request history

Skype for Business (aka Lync)

  • Key Uses - Departmental meetings and Office
  • Essential Features -Desktop/application sharing, share keyboard & mouse controls, drawing tools
  • Instant Online - One click meeting, scheduling or meet now

Training Request Form