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Re-Entry FAQs

Phased Re-Entry FAQs

As HGTC announces plans for a phased re-entry to campus for students, the College has developed this Q&A that includes resources to help students with details about college operations, deadlines, and support services so that all students have access to key information.  As always, student health and safety remain a top priority.

HGTC will begin a phased-in approach to re-entry for all students and visitors beginning on Monday, June 8. Student services areas on the three campuses including Admissions, Financial Aid, the Registrar’s Office, and Student Accounts will be open and provide services to students at the front counters in Building 1100 on the Conway Campus, Building 200 on the Grand Strand Campus, and Building 100 on the Georgetown Campus. Other offices will be open on a limited basis at this time, however, virtual services will continue.

Following the guidelines issued by the State of South Carolina’s Department of Administration, other student services areas including, but not limited to, the Testing Center, Counseling, and Disability Services will expand the level of face-to-face services at the end of June in later phases of the College’s re-entry plans. Additional details about these services and departments will be provided as the College implements additional stages of the re-entry process. Again, virtual services will continue to be available. Please keep in mind some students have been on campus since May finishing their spring coursework.

Before returning to campus, please consider each question below. If you answer “yes” to any of these questions, please notify your faculty member, Student Affairs at 843-349-7550, and do not report to any campus, lab, clinical, or internship to minimize the possibility of spreading COVID-19.

  • Have you been diagnosed with COVID-19?
  • Have you been exposed to COVID-19?
  • Have you been exposed to anyone who has been quarantined or in isolation due to COVID-19?
  • Have you traveled internationally in the last 14 days?
  • Have you traveled outside the immediate area by commercial air or other transportation?
  • Have you had a fever, cough, difficulty breathing, loss of sense of smell, or loss of sense of taste during the last 14 days?
  • Have you been around anyone who is ill with fever, cough, difficulty breathing, loss of sense of smell, or loss of sense of taste during the last 14 days?

HGTC students who are experiencing any of the above-mentioned symptoms (or other influenza-like illnesses) should not report to any college activity, including class, lab, clinical, or internship. Students should also notify their faculty member and call the Office of Student Affairs at 843-349-7550. We are here to support you.

Yes, HGTC has developed a COVID-19 Student Training Video, specifically for students, discussing COVID-19 and safety measures as it relates to returning to campus.

Yes, for everyone’s safety, the College is requiring all students, visitors, and employees to wear masks or face coverings in classrooms, buildings, and all other indoor/outdoor spaces on our campus where it is difficult to maintain social distancing of at least six feet from other individuals. This requirement is especially important in areas where social distancing is not an option. Students and visitors are responsible for providing their masks or face coverings. Information about how to make a face covering can be found on the CDC website. In the event that a student does not have access to a face covering, the Public Safety office will have some masks available for distribution while supplies last.

Students and any companion must have face coverings to meet “one on one” with an HGTC employee.   If a companion does not have a face covering, please ask them to remain at home and a College representative can call them as necessary while personally meeting with the student in our offices.

The College continues to provide comprehensive virtual support with several options to receive services, including telephone assistance, email assistance, online chat, and virtual meetings. These options are listed below.

Telephone:
You can call 843-349-3186 to speak with a College representative.
You can call 843-349-8324 to speak with a Technology Support Specialist.

Email:
Admissions - admissions@hgtc.edu
Advising - advisor@hgtc.edu
Financial Aid - financialaid@hgtc.edu
Tuition Payment - studentaccounts@hgtc.edu
Technology Help - techcentral@hgtc.edu
Tutorial Assistance - sstc@hgtc.edu

Live Chat - TECH Talk

The College is limiting seating in waiting areas to provide for proper social distancing.  Waiting areas will be cleaned with OSHA/CDC prescribed disinfectants daily.

Yes, students, visitors, and employees should maintain social distancing of at least 6 feet from other individuals.  Offices and departments may have capacity/occupancy limits posted so social distancing may be maintained.  Additional precautions may be implemented in offices and departments during the College’s reopening. Any such precautions will be published on signs or verbally communicated.

Please note that liquid hand sanitizing stations are located at the entrance of each building and in every restroom.   The College will not be providing personal hand sanitizing wipes or liquid disinfectants, but instead requests that students and employees practice prescribed handwashing and other safety measures as recommended by the CDC and as outlined on the College website.

Yes, Financial Aid has clearly marked drop boxes outside each of the offices for dropping off financial aid documents. In addition, all financial aid documents and requests can be submitted electronically via student WaveNet accounts. Documents can also be faxed to the office at 843-347-2962. When faxing documentation, please include the student H# on each page of the document.

Please identify your counselor from the information below:

Last Name Counselor Contact
A-F Taheisha Harris Taheisha.harris@hgtc.edu
G-Q Chris Paulson Chris.paulson@hgtc.edu
R-Z Cindy Hardwick Cindy.hardwick@hgtc.edu
     
Program Counselor Contact
Work Study Coordinator Taheisha Harris Taheisha.harris@hgtc.edu
Bridge Coordinator Chris Paulson Chris.paulson@hgtc.edu
Life Scholarship Coordinator Cindy Hardwick Cindy.hardwick@hgtc.edu
Veterans Affairs Windi Burgess Windi.burgess@hgtc.edu

Continuing students can email their Student Development Coordinator (Staff Advisor) or Faculty Advisor. Student Development Coordinator (Staff Advisor) and Faculty Advisor information can be found in Degree Works online through student  WaveNet accounts.  New students can email advisor@hgtc.edu to schedule an appointment to talk with an advisor and receive help.

Phase 1: Virtual advising is available.
Phase 2: Face-to-face advising will be available.

The College is fully staffed and operational either with employees working on campus or through telecommuting to ensure that admissions, registration, and financial aid processes function normally. Staff members are available to assist students either in person, by email, phone, or virtual appointments. For example:

Phase 1: Admissions, Financial Aid, the Registrar’s Office, and Student Accounts will provide services at the front counters in Building 1100 on the Conway Campus, Building 200 on the Grand Strand Campus, and Building 100 on the Georgetown Campus. TECH Central will have staff available at both Conway and Grand Strand TECH Central locations. Staff will also be available at the welcome desk in the front of each main lobby in Building 1100 on the Conway Campus, Building 200 on the Grand Strand Campus, and Building 100 on the Georgetown Campus. For students working from home, we have TECH Talk available from the website to live chat during business hours. Students and employees can also call TECH Central at (843) 349 – 8324 (TECH) for assistance over the phone during regular business hours.

Phase 2: Other student services areas including, but not limited to, the Testing Center, Counseling, Advising, and Disability services will expand the level of face-to-face services in later phases of the College’s re-entry plans.

All buildings will be accessible for access by students, faculty, or staff unless otherwise posted on the building entrance. If you need access to a building that is closed, please contact Public Safety at:

Conway: 843-251-6111
Grand Strand: 843-251-9405
Georgetown: 843-446-1869

Yes, student tutoring will continue to be available in an online format.  Email sstc@hgtc.edu to schedule tutorial assistance.

HGTC is now offering the TEAS exam to be administered remotely at no charge to HGTC students. Non-HGTC students will pay for the exam and fees during registration. For more information and to register, visit the TEAS website.

Yes, beginning June 8, the library on all campuses will be open during the times below. In this phased reopening, students and faculty will have access to the libraries at each campus during the following hours for quick services including brief browsing of collections, item check out, and quick printing. As the College moves through the reopening process, the libraries will extend hours and reopen to the public.

  • Conway Library, Monday-Thursday 9 am - 4 pm
  • Georgetown Library, Tuesday & Thursday, 10 am - 2 pm
  • Grand Strand Library, Tuesday & Thursday, 10 am - 2 pm

While we hope to expand hours and services in the near future, please note the following:

  • Due to the need to quarantine returned materials we are unable to allow the use of reserve items.
  • Masks are required for service.
  • Library visits are "get and go" only. Visits to the library are for quick printing and item pick up.
  • Library study rooms and study areas remain closed.
  • We encourage the use of our outside book drops for returning materials and calculators.
  • ID production in the Georgetown campus library is not available.
  • Entry into the library is restricted to HGTC students, faculty, staff and their guests.

Please note that the vast majority of library resources are electronic and can be accessed 24/7 from anywhere. Also, library services related to research assistance remain online through chat reference and each student’s Personal Librarian may be reached for help through email or Skype.
Each student has been assigned a Personal Librarian as follows:

  • For individualized library help with a class based in Conway, if your last name starts with A-M you should contact christopher.williams@hgtc.edu.
  • For individualized library help with a class based in Conway, if your last name starts with N-Z you should contact richard.moniz@hgtc.edu.
  • For individualized library help with a class based at Grand Strand, you should contact jennifer.fickenworth@hgtc.edu.
  • For individualized library help with a class based in Georgetown, you should contact jo.henry@hgtc.edu.

To contact someone about Continuing Education, please email CEinfo@hgtc.edu or call 843-477-2020.

All communications related to COVID-19 can be found on the Coronavirus Advisory page on the HGTC website.

All food service areas including Café 1100, Beach Java, and Bookstore Coffee shop will be closed until the Fall semester.  Beginning June 1, 2020, the vending machines on the Conway campus in Café 1100 and Grand Strand campus in Building 200 in the Student Lounge will be stocked.  We ask everyone to use these central locations due to a lower number of students and employees on campus.  Vending will resume in full for the Fall semester.

Summer and Fall registration is currently available, and HGTC is taking important steps to enhance support for students.

Summer 2020 Classes

  • Full Summer classes began May 18
  • Summer II:
    • Summer II courses begin June 22, 2020.
    • Registration for Summer II courses is currently available.

Fall 2020 Classes

  • Registration is currently available for Fall classes.
    • Register for classes by going into your student WaveNet account. Click on the “myStudent” tab, then “my Registration Dashboard” on the lower left side of the page. If you need assistance in registering for classes, use the instructions below to connect with an advisor.
    • Continuing Students: If you are a continuing student, you can email your Student Development Coordinator or Faculty Advisor. You can find the name of your Student Development Coordinator and the name of your Faculty Advisor in Degree Works. Degree Works is available online through your student WaveNet account.
    • New Students: Advising is offered through HGTC’s Student Development Coordinators. Email advisor@hgtc.edu to schedule an appointment to talk with an advisor and receive help.
  • Fall classes begin on August 24.
  • Multiple delivery modes of instruction will be available for students taking classes this Fall. Courses will be taught in-person, hybrid, and online. Faculty and staff welcome any questions students may have about the upcoming Fall schedule. HGTC will continue to be flexible for all students. Please refer to individual schedules for specific meeting times and locations.
  • Submit your FAFSA: Free Application for Federal Student Aid, if you have not already done so. Visit the FAFSA website. HGTC’s School Code is 004925.

Thank you again for your cooperation during this process to help our College community stay safe during the COVID-19 situation. We are committed to providing you with outstanding learning opportunities and the quality support and service you deserve.

Thank you for choosing HGTC.